Job Description:

BPO Day/Night Shift Job We are hiring for candidates for CCE sumit sir 8527944210 Openings Bpo Inbound no target voice process.We are hiring fresher candidates for Day shift Domestic/INTERNATIONAL Call Centers.SIX days working fixed off Day shift Domestic Call Centers all over Delhi/NCR regions.

Call HR Sumit Sir 8527944210

Responsibilites:

• Handle inbound and outbound calls according to defined quality, standards, policies and procedures.
  Deliver excellent customer service and ensure customer satisfaction in all calls.
  Attend to customer queries, concerns and complaints and provide first time call resolution.
  Ensure customer queries and concerns are accurately addressed over chats and emails.
  Escalate calls if necessary and follow proper protocols.
  Ensure compliance to all company policies and procedures.

Requirements:

• Calling, customer service, voice, support Candidate with good customer service skills would be preferred.Candidate should have 0 year experience Selected candidates will have choice to work either in Day or Night shifts.