Job Description:

 Provide technical support to international customers
Industry: BPO / Call Centre / ITES
?Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate -( Technical )
Job Type: Full-time?

Responsibilites:

• Deliver excellent customer service and ensure customer satisfaction in all calls.
  Attend to customer queries, concerns and complaints and provide first time call resolution.
  Ensure customer queries and concerns are accurately addressed over chats and emails.
  Escalate calls if necessary and follow proper protocols.

Requirements:

• Graduate With Excellent Communication Skills With Computer Knowledge Can Apply
  Good communication skills.
  Deliver excellent customer service and ensure customer satisfaction in all calls.
  fresher & experienced both can apply