Job Description:

Responsibilites:

• Respond to customer inquiries promptly, communicate with customers through various channels acknowledge and resolve customer complaints. In case of chaos, Handle the situations wisely and smartly. Maintain a positive attitude, empathy, and professionalism toward customers at all times. Documenting all customer interactions, comments, transactions, and complaints Communicating with colleagues as needed, providing professional customer support and ensuring customer satisfaction.

Requirements:

• Empathy, good communication, and problem-solving