Job Description:

Job Type: Full-time, Permanent, Fresher, Work from office

Key Responsibilities:

Handle customer interactions via phone, email, or chat.
Provide accurate information about products, services, or policies.
Resolve customer complaints and ensure customer satisfaction.
Maintain detailed records of customer interactions.
Coordinate with internal teams to resolve queries.
Ensure adherence to company policies, scripts, and quality standards.
Required Skills & Qualifications:

Bachelor’s degree in any discipline (preferred).
6 months -1 years of experience in customer service / call center / support roles.
Excellent verbal and written communication skills in English (additional languages are a plus).
Strong problem-solving and interpersonal skills.
Ability to do multitasking in a fast-paced environment.
Should have knowledge of computer.
Good to Have:

Responsibilites:

Requirements: