Job Description:

Work with international clients (US). Sales and Delivery of Technical Services and Support for major Brands like Apple, Dell, IBM, Lenovo, Acer and HP Etc.Troubleshoot and resolve client tech issues related to computers, Fixation of Virus and Malware intrusion, Printer, Router Etc.Well known company in delivering outstanding customer by performing accurate and timely technical troubleshooting to resolve issues.

Responsibilites:

• The candidate is required to attend to the customer calls and provide them the required information.The candidate should be able to understand the clients complaints and work upon resolving them.The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.

Requirements:

• Candidate with good customer service skills would be preferred.Selected candidates will have choice to work either in Day or Night shiftsBoth freshers as well as experienced candidates can applyCandidate should have good client servicing skillsEducational requirements for BPO/ Call Center/ Customer Care Executive: