Job Description:

Voice / Chat / Backend / Quality Auditor Voice and Chat process for International Client / Domestic ClientsJob Openings at largest international BPO/KPO in Chandigarh -
Designation : Junior Analyst/Analyst/ Technical Expert / Customer Care
Location : Chandigarh/Mohali
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Responsibilites:

• Enter and update customer information in the database.
  Handle grievances to preserve the company’s reputation.
  Keep records of calls and sales and note useful information

Requirements:

• Good communication and interpersonal skills
  Ability to quickly and efficiently assimilate process knowledge
  Professional in conduct/behavior, appearance and communication
  Understanding of web technology and cable setup
  Must be reliable in terms of attendance and timings.