Job Description:

We are hiring for Junior Analyst/Analyst positions for our Cable and Telecom Vertical and have urgent requirements in the Chat/Backend and Outbound process. Please go through the job details as mentioned below and if you are interested to apply for the position, kindly walk in for the interview on the below mentioned address or else you can mail us your CV and we shall get back to you.

Responsibilites:

• Enter and update customer information in the database.
  Handle grievances to preserve the company’s reputation.
  Keep records of calls and sales and note useful information

Requirements:

• Good communication and interpersonal skills
  Ability to quickly and efficiently assimilate process knowledge
  Professional in conduct/behavior, appearance and communication
  Understanding of web technology and cable setup
  Must be reliable in terms of attendance and timing.